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Australia Wide Delivery

Australia Wide Delivery

Terms & Conditions

Substitution Policy

Images found on this site are used as guides and occasionally an item may need to be substituted for similar product of same or greater value. Contents for each product may vary slightly due to regional & seasonal availability. Vogue in a Vase reserves the right to make fair and reasonable substitutions according to the practical availability of stock items, flowers and containers.

Pricing

All prices quoted, unless otherwise stated, are inclusive of GST. All prices, unless otherwise stated, are quoted in Australian dollars (AUD). Product prices do not include delivery fees.

Deliveries

All delivery requests are approximations only. While we endeavour to deliver by the date requested, this is not always possible due to unforeseen circumstances. We use reputable couriers and whilst every care is taken to ensure accurate and safe delivery. Delivery not made on an exact date does not constitute a failure of our agreement, and does not entitle you to cancel an order.

No deliveries are made on weekends or public holidays. Delivery time frames are shown in business days and are intended as a guide only. Please view our delivery times carefully.

Please enter all delivery details carefully. Inaccurate or misspelt delivery information often results in delays in delivery. If Vogue in a Vase incurs extra costs by our couriers, due to inaccurate or inadequate delivery details, that charge will be passed on to the sender.

We will not accept liability for items lost, stolen or damaged after delivery has taken place. This includes loss or damage resulting from delivery to unattended addresses, whereby the sender has opted to have the gift left at front/back door if no one is home.

For more detailed information on deliveries, please visit our page titled “Delivery”.

Hampers Containing Alcohol

Gifts including alcohol may only be purchased and delivered to persons over the age of 18.

It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

Purchaser representation: by placing an order with Vogue in a Vase, you, the purchaser represents that they and the recipient, are over 18 years old. The purchaser accepts that it is an offence to falsely represent they are of legal age to purchase alcohol and to obtain alcohol on behalf of a person who is under 18 years.

Upon delivery of our products, the recipient may be required to provide a valid ID for proof of age and sign for the goods.

Email Marketing

When purchasing with Vogue in a Vase, you are agreeing to receiving our emails, offers and updates, which can be unsubscribed to at any time.

Coupon Codes

When purchasing with Vogue in a Vase, using coupon codes, Vogue in a Vase reserves the right to alter delivery dates to fit within the coupon code conditions.

When using coupon codes, you agree to adhere to the conditions stated on that coupon code.

Coupon Codes are only valid for orders placed online via our website.

Privacy Policy

Your personal information is important to us. Vogue in a Vase understands the importance of privacy and your right to control your personal information. We are dedicated to protecting your privacy at all times and we take this seriously. Unless direct consent is given to us by you or required by law, we will not release any personal details to a third party. This policy statement complies with ‘The Shop Online’ Privacy Act 1988.

Vogue in a Vase only collects your personal information with your knowledge and consent. The information we collect about you when you purchase online (name, address, phone number and email address) is to ensure the accuracy of all processed orders. This information will not be sold, given, rented or traded to another party.

If you have received an email from us and you DO NOT wish to receive future emails, please use the ‘unsubscribe’ button on the email, and you be removed from any future marketing emails.

Five Star Experience

Dealing with Julie was such a pleasure when choosing our wedding flowers. We also had quiet a hard table setting we wanted done and she did an amazing job. I would highly recommend Julie and the team, they were great to deal with and very high quality results.

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