Australia Wide Delivery

Australia Wide Delivery

Frequently Asked Questions

Business Hours

 

Monday to Friday: 8.30am – 5.00pm

Sunday & Public Holidays – Closed

(with the exception of Mother’s Day Sunday)

Phone

02 9899 9841 or 02 8850 3418

– Country Code +61

Address

 

Unit 25

7 Hoyle  Ave.

Castle Hill NSW 2154

(lower level – left hand side)

Email

Through our “contact us” page

Deliveries

Delivery cost is additional to the cost of your gift. For all delivery related questions, please see our page titled ‘Delivery’, this should answer all your questions, if not, feel free to phone us. For important delivery information, please see our Delivery Guidelines Page.

 

Click & Collect – 

This has been added as an option to delivery on our website – when choosing click & collect…

Recipient details: please enter Click and Collect and the approximate time we should expect you, so we can have your order ready.

When Placing Your Order

As you progress through the ordering process, you will be able to add a ‘card message’, select a ‘delivery date’, and add any ‘special instructions’.

When selecting a delivery date, please refer to our delivery time guidelines located in the ‘Delivery’ on the home page.

Your order must be placed by 1pm for same day delivery Monday – Friday,

or 4pm Friday for  Saturday delivery.

Substitution

Images found on this site are used as guides and occasionally an item may need to be substituted for similar product of same or greater value. Flowers & container may vary due to seasonal and regional availability. In the event that any of the flowers are unavailable on the day, the florist will substitute with as similar as possible to the same or greater value. If the substitution is deemed to be too different from the picture shown, the florist will contact you to discuss alternative options. Vogue in a Vase reserves the right to make fair and reasonable substitutions according to the practical availability of stock items, flowers and containers.

Pricing

All prices quoted, unless otherwise stated, are inclusive of GST.  All prices, unless otherwise stated, are quoted in Australian dollars (AUD).  Product prices do not include delivery fee.

Promotional Codes

To redeem your product or discount you must enter a valid promotional code at the checkout.

  • Not for use in conjunction with any other offer.
  • Code may be used once only in any calendar month.
  • If your promotional code states it is valid for a particular item, it is not available to use on any other products.
  • If the promotion period has ended, your code will not work.

Five Star Experience

Dealing with Julie was such a pleasure when choosing our wedding flowers. We also had quiet a hard table setting we wanted done and she did an amazing job. I would highly recommend Julie and the team, they were great to deal with and very high quality results.

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